At JA Biggs Engineering, we offer a complete range of services to keep your car on the road and looking great. From a routine service to a full mechanical overhaul we keep your car looking great - and performing better!
We specialise in paintwork and restoration projects too. We have a spray bay to cope with commercial vehicles and enjoy working on race cars for motorsport enthusiasts in the Island too.
Whatever your project, we are able to provide free estimates on all our work and with over 25 years experience no job is too small or too large for our team of fully qualified workforce.
JA Biggs Engineering One Stop Motoring
Why not have your vehicle repaired whilst it's being serviced or vice versa? Loan cars are normally available.With more than 25 years in the business, you can trust us to get the job done correctly!
Paint at JA Biggs Engineering
Custom Panel and Paint
We have extensive facilities to finish any bodywork repairs to the highest standard. Our fully equipped paint and spray booth offers you the chance to re-finish your vehicle to the highest standards .
Restoration at JA Biggs Engineering
Let us take care of restoring your car and bring it back to life for you.Everything from mending a small dent to a complete restoration project, please let us know your requirements and we will help to rebuild the car of your dreams.
Please check the following
Please check the following
JA Biggs Website Privacy Policy
J.A. Biggs Engineering is the controller and responsible for your personal data (collectively referred to as "J A Biggs", "We", "Us" or "our"). We are committed to protecting and respecting your privacy.
From time to time we also work with, or act on behalf of, third parties to assist them in providing goods and services to you such as motor insurance providers. In these circumstances we would normally act as a data processor on behalf of the relevant third party and will therefore only process your data in accordance with their instructions.
This policy (together with our Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us as data controller. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Contact details
Our full details are:
Full name of legal entity: JA Biggs Engineering Limited
Email address: jabiggs@cwgsy.net
Postal address: Rue de L'Epinel, Forest, Guernsey, GY8 0HL
Telephone number: 00 44 (0)1481 266442
Fax number: 00 44 (0)1481 266704
You have the right to make a complaint at any time to the The Office of the Data Protection Authority, which is the independent regulatory authority for the purposes of The Data Protection (Bailiwick of Guernsey) Law, 2017 and associated legislation. We would, however, appreciate the chance to deal with your concerns before you approach the ODPA so please contact us in the first instance.
Information we collect from you
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, driving licence details.
Contact Data includes contact address, billing address, delivery address, email address and telephone numbers.
Vehicle Data includes registration number, chassis number, and registered address.
Transaction Data includes details about payments to and from you and other details of vehicles, parts and other products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, unique visitor ID generated when you visit our websites, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, device, operating system and platform and other technology on the devices you use to access our websites, referring website details, details of searches carried out by you on our websites.
Profile Data includes your username and password, purchases or orders made by you, vehicle data points of individual vehicles viewed by you on our website (e.g. make, model, price, reg number), your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communication Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
Unless we expressly inform you otherwise we will not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact, Financial, Vehicle, Profile, Marketing and Communication Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please also see "Cookies" below for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out:
Technical Data from the following parties:
analytics providers;
advertising networks; and
search information providers.
Contact, Financial and Transaction Data from providers of credit referencing, technical, payment and delivery services.
Identity, Contact and Vehicle Data from publicly availably sources.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
This web site uses cookies in a number of ways which are as follows:
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complimentary Site Features
The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.
Uses made of the information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation
We have set out below some more information about the types of lawful basis that we will rely on to process your personal data.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at jabiggs@cwgsy.net.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at jabiggs@cwgsy.net if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including
To register you as a new customer (a) Identity
(b) Contact Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us (a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey (a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications (a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile Necessary for our legitimate interests (to develop our products/services and grow our business)
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can contact us at jabiggs@cwgsy.net at any time to tell us about your preferences.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time [by logging into the Preference Centre and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at jabiggs@cwgsy.net.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at jabiggs@cwgsy.net
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosure of your information
We may have to share your personal data with the parties set out below for the purposes set out in the table above with selected third parties who process your data on our behalf, including: Vehicle service plan providers, where you request or enquire about a service plan;
Software providers, including:
providers of dealership management systems, which we use to process and manage the goods and services we provide to you, any financial arrangements between us and you, and the information we hold about you; systems for capturing your data as part of the sales process or when you make an enquiry with us; CRM systems; Vehicle appraisal systems for the purposes of assessing the condition and value of your vehicle; Auditors and quality assurance consultants for the purposes of ensuring we comply with legal and regulatory obligations; Providers of insurance and warranty products, and other ancillary services and products; Payment service providers; Delivery service providers; The providers of our website and related content management systems; IT network providers; analytics and search engine providers that assist us in the improvement and optimisation of our site, products and services; credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you; providers of systems which capture and broadcast video of your vehicle for the purposes of appraising you of the work we are undertaking on your vehicle;
We may collect information about you through systems which are provided and hosted by a third party, such as the provider of this site and e-commerce platforms which we utilise in certain areas of our business.
We will also disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If JA Biggs or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of JA Biggs Engineering our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
For a full list of third parties whom we share data with please contact us.
International transfers
Some of our external third party suppliers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we store your personal data
We will store the data we collect from you in line with our data retention policy, copies of which can be obtained on request in writing to the address above.
All hard copy information you provide to us is stored and disposed of securely at our sites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You can exercise your rights by telling us your preferences when we collect your data or by contacting us at any time.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
The site may also offer you the opportunity to share or follow information about JA Biggs the Site or the products and/or services available through it using third party social networking functionality (such as through "share this", "like" or "follow" buttons).
We offer this functionality in order to generate interest in the site among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the site with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.
You should always read the privacy policy of any site you access or social network through which you share information carefully in order to understand their privacy practices.
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Bailiwick of Guernsey. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of the Bailiwick of Guernsey.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
JA Biggs reserves the right to change any of its terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.
JA Biggs Website Terms of Use
JA Biggs Website Terms of Use1. Who we are and how to contact us
This website is operated by JA Biggs Engineering Limited whose registered office is located at Rue de L'Epinel, Forest, Guernsey GY8 0HL.
For the avoidance of doubt, any references to “we”, “us” and “our” in these Terms of Use should be construed as references to JA Biggs Engineering.
To contact us, please email jabiggs@cwgsy.net or telephone us on +44 (0)1481 266442.
2. Your acceptance of these terms
By using our website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these terms, you must not use our website.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and other applicable terms and conditions (as set out below), and that they comply with them.
We recommend that you print a copy of these Terms of Use for future reference.
3. Application of other terms
These Terms of Use refer to the following additional terms, which also apply to the use of our web:
• our Privacy Policy, which sets out how we collect and use information about you when you interact with our services and our website;
• our Cookies Policy, which sets out information about the cookies we use on our website;
4. Your responsibility to keep your account details safe
If you choose, or are provided with, a username, password or any other piece of information as part of any registration or security procedures connected with our website or our services, then you must treat such information as confidential. You must not disclose these details to any third party. For the avoidance of doubt, the sharing of user account details, including usernames and passwords is expressly prohibited.
We reserve the right to disable any user account, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use or our Acceptable Use Policy.
If you know or suspect that anyone other than you knows your user information or password, you must promptly notify us by contacting us via the contact details referred at clause 1 above.
5. How we use your personal information
We will only use your personal information as set out in our Privacy Policy.
6. Changes to our website
We may update and change our website from time to time to reflect changes to our products and services, our users’ needs and our business priorities.
7. Our right to suspend or withdraw the website
Our website is made available free of charge. We do not guarantee that our website, or any content available on them, will always be available or that access to the website will be uninterrupted.
We may suspend, withdraw or restrict availability of all or any part of our website for any reason in our complete discretion.
8. Reliance on information published on our website
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
9. Links to third party content
Where our website contains links to other website and online content provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked website or content. We have no control over the content of those website or online materials.
10. How you may use materials on our website
We are the owner or licensee of all intellectual property rights in our website, and the materials published on them. All trademarks and trade names used on the website are proprietary to JA Biggs. We expressly reserve all rights in our website and the materials published on it (including any rights in any trademarks and/or trade names), except as expressly set out below.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation or household to content posted on our website.
You must not in any circumstances modify the paper or digital copies of any materials you have printed off or have downloaded from our website in any way (including, but not limited to, the removal of any copyright or trade mark notice(s)), and you must not use any illustrations, photographs, videos or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of the content on our website must always be acknowledged.
If you print off, copy or download any part of our website in breach of these Terms of Use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
11. Linking to our website
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our website must not be framed on any other website.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
12. Misuse of our website
You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
13. User-generated content featured on our website
Our website may include information and content uploaded by other users of our website, including but not limited to, comments posted in relation to editorial pieces published on our Website. This information and content has not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.
14. Uploading content to our website
Whenever you make use of a feature that allows you to upload content to our website, or to contact other users of our website, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution complies with those standards, and agree that you will be liable to us and shall indemnify and hold us harmless from all claims, costs, liabilities and expenses (including legal costs) suffered by us arising out of or in connection with any breach of this warranty.
Any content you upload to our website will be considered non-confidential and non-proprietary.
You retain all of your ownership rights in your content, but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in clause 15 below.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any content you post on our website if, in our opinion, such content does not comply with the content standards outlined in our Acceptable Use Policy.
You are solely responsible for securing and backing up any content you upload to our website, and we accept no liability to you in respect of the deletion or removal of such content from our website.
15. Rights you are giving to us to use content you upload to our website
When you upload or post content to our website, you grant the following rights to JA Biggs and to each user of the website:
• to JA Biggs, a worldwide, non-exclusive, royalty-free, irrevocable, transferrable licence (with the right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display and perform such content in connection with the provision of JA Biggs’s services or otherwise in connection with JA Biggs’s business and/or the business or services of other entities forming part of the JA Biggs from time to time, in any media format and through any media channels and you acknowledge that such content may be accompanied by third party advertising and/or sponsorship materials; and
• to each user of the website, a worldwide, non-exclusive, royalty-free licence to access your content through the website and to use, reproduce, prepare derivative works of, display and perform such content to the extent permitted by the functionality of the website and our services.
By uploading such content to our website, you also agree to waive any moral or similar rights in any jurisdiction that you may have in and to such content.
16. Our liability to you in connection with your use of our website
We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content featured on them.
We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your device, computer programmes and platforms to safely access our website.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• the use of, or inability to use, our website; or
• the use of, or reliance on, any content displayed on our website.
In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
17. Indemnity
You agree to indemnify and keep us fully indemnified from and against all claims, damages, expenses, costs and liabilities (including legal costs) incurred by JA Biggs or any other companies within the JA Biggs relating to or arising from your use of our website, any materials published on them or any services offered by us or arising from any breach or suspected breach of these Terms of Use.
18. Changes to these Terms of Use
We reserve the right to amend these Terms of Use from time to time. Every time you wish to use our Website, please check these Terms of Use to ensure that you understand the terms that apply at that time.
19. Severability
If any provision of these Terms of Use is held to be invalid or unenforceable, the remainder of these Terms of Use shall remain valid and enforceable.
20. Governing law and jurisdiction
These Terms of Use, their subject matter and their formation shall be governed by and construed in accordance with the laws of the bailiwick of Guernsey.
You agree that the courts of Guernsey have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Use or their subject matter or formation.
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JA Biggs Website Privacy Policy
J.A. Biggs Engineering is the controller and responsible for your personal data (collectively referred to as "J A Biggs", "We", "Us" or "our"). We are committed to protecting and respecting your privacy.
From time to time we also work with, or act on behalf of, third parties to assist them in providing goods and services to you such as motor insurance providers. In these circumstances we would normally act as a data processor on behalf of the relevant third party and will therefore only process your data in accordance with their instructions.
This policy (together with our Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us as data controller. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Contact details
Our full details are:
Full name of legal entity: JA Biggs Engineering Limited
Email address: jabiggs@cwgsy.net
Postal address: Rue de L'Epinel, Forest, Guernsey, GY8 0HL
Telephone number: 00 44 (0)1481 266442
Fax number: 00 44 (0)1481 266704
You have the right to make a complaint at any time to the The Office of the Data Protection Authority, which is the independent regulatory authority for the purposes of The Data Protection (Bailiwick of Guernsey) Law, 2017 and associated legislation. We would, however, appreciate the chance to deal with your concerns before you approach the ODPA so please contact us in the first instance.
Information we collect from you
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, driving licence details.
Contact Data includes contact address, billing address, delivery address, email address and telephone numbers.
Vehicle Data includes registration number, chassis number, and registered address.
Transaction Data includes details about payments to and from you and other details of vehicles, parts and other products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, unique visitor ID generated when you visit our websites, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, device, operating system and platform and other technology on the devices you use to access our websites, referring website details, details of searches carried out by you on our websites.
Profile Data includes your username and password, purchases or orders made by you, vehicle data points of individual vehicles viewed by you on our website (e.g. make, model, price, reg number), your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communication Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
Unless we expressly inform you otherwise we will not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact, Financial, Vehicle, Profile, Marketing and Communication Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please also see "Cookies" below for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out:
Technical Data from the following parties:
analytics providers;
advertising networks; and
search information providers.
Contact, Financial and Transaction Data from providers of credit referencing, technical, payment and delivery services.
Identity, Contact and Vehicle Data from publicly availably sources.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
This web site uses cookies in a number of ways which are as follows:
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complimentary Site Features
The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.
Uses made of the information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation
We have set out below some more information about the types of lawful basis that we will rely on to process your personal data.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at jabiggs@cwgsy.net.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at jabiggs@cwgsy.net if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including
To register you as a new customer (a) Identity
(b) Contact Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us (a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey (a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications (a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile Necessary for our legitimate interests (to develop our products/services and grow our business)
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can contact us at jabiggs@cwgsy.net at any time to tell us about your preferences.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time [by logging into the Preference Centre and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at jabiggs@cwgsy.net.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at jabiggs@cwgsy.net
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosure of your information
We may have to share your personal data with the parties set out below for the purposes set out in the table above with selected third parties who process your data on our behalf, including: Vehicle service plan providers, where you request or enquire about a service plan;
Software providers, including:
providers of dealership management systems, which we use to process and manage the goods and services we provide to you, any financial arrangements between us and you, and the information we hold about you; systems for capturing your data as part of the sales process or when you make an enquiry with us; CRM systems; Vehicle appraisal systems for the purposes of assessing the condition and value of your vehicle; Auditors and quality assurance consultants for the purposes of ensuring we comply with legal and regulatory obligations; Providers of insurance and warranty products, and other ancillary services and products; Payment service providers; Delivery service providers; The providers of our website and related content management systems; IT network providers; analytics and search engine providers that assist us in the improvement and optimisation of our site, products and services; credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you; providers of systems which capture and broadcast video of your vehicle for the purposes of appraising you of the work we are undertaking on your vehicle;
We may collect information about you through systems which are provided and hosted by a third party, such as the provider of this site and e-commerce platforms which we utilise in certain areas of our business.
We will also disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If JA Biggs or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of JA Biggs Engineering our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
For a full list of third parties whom we share data with please contact us.
International transfers
Some of our external third party suppliers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we store your personal data
We will store the data we collect from you in line with our data retention policy, copies of which can be obtained on request in writing to the address above.
All hard copy information you provide to us is stored and disposed of securely at our sites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You can exercise your rights by telling us your preferences when we collect your data or by contacting us at any time.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
The site may also offer you the opportunity to share or follow information about JA Biggs the Site or the products and/or services available through it using third party social networking functionality (such as through "share this", "like" or "follow" buttons).
We offer this functionality in order to generate interest in the site among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the site with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.
You should always read the privacy policy of any site you access or social network through which you share information carefully in order to understand their privacy practices.
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Bailiwick of Guernsey. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of the Bailiwick of Guernsey.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
JA Biggs reserves the right to change any of its terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.
JA Biggs Website Terms of Use
JA Biggs Website Terms of Use1. Who we are and how to contact us
This website is operated by JA Biggs Engineering Limited whose registered office is located at Rue de L'Epinel, Forest, Guernsey GY8 0HL.
For the avoidance of doubt, any references to “we”, “us” and “our” in these Terms of Use should be construed as references to JA Biggs Engineering.
To contact us, please email jabiggs@cwgsy.net or telephone us on +44 (0)1481 266442.
2. Your acceptance of these terms
By using our website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these terms, you must not use our website.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and other applicable terms and conditions (as set out below), and that they comply with them.
We recommend that you print a copy of these Terms of Use for future reference.
3. Application of other terms
These Terms of Use refer to the following additional terms, which also apply to the use of our web:
• our Privacy Policy, which sets out how we collect and use information about you when you interact with our services and our website;
• our Cookies Policy, which sets out information about the cookies we use on our website;
4. Your responsibility to keep your account details safe
If you choose, or are provided with, a username, password or any other piece of information as part of any registration or security procedures connected with our website or our services, then you must treat such information as confidential. You must not disclose these details to any third party. For the avoidance of doubt, the sharing of user account details, including usernames and passwords is expressly prohibited.
We reserve the right to disable any user account, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use or our Acceptable Use Policy.
If you know or suspect that anyone other than you knows your user information or password, you must promptly notify us by contacting us via the contact details referred at clause 1 above.
5. How we use your personal information
We will only use your personal information as set out in our Privacy Policy.
6. Changes to our website
We may update and change our website from time to time to reflect changes to our products and services, our users’ needs and our business priorities.
7. Our right to suspend or withdraw the website
Our website is made available free of charge. We do not guarantee that our website, or any content available on them, will always be available or that access to the website will be uninterrupted.
We may suspend, withdraw or restrict availability of all or any part of our website for any reason in our complete discretion.
8. Reliance on information published on our website
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
9. Links to third party content
Where our website contains links to other website and online content provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked website or content. We have no control over the content of those website or online materials.
10. How you may use materials on our website
We are the owner or licensee of all intellectual property rights in our website, and the materials published on them. All trademarks and trade names used on the website are proprietary to JA Biggs. We expressly reserve all rights in our website and the materials published on it (including any rights in any trademarks and/or trade names), except as expressly set out below.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation or household to content posted on our website.
You must not in any circumstances modify the paper or digital copies of any materials you have printed off or have downloaded from our website in any way (including, but not limited to, the removal of any copyright or trade mark notice(s)), and you must not use any illustrations, photographs, videos or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of the content on our website must always be acknowledged.
If you print off, copy or download any part of our website in breach of these Terms of Use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
11. Linking to our website
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our website must not be framed on any other website.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
12. Misuse of our website
You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
13. User-generated content featured on our website
Our website may include information and content uploaded by other users of our website, including but not limited to, comments posted in relation to editorial pieces published on our Website. This information and content has not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.
14. Uploading content to our website
Whenever you make use of a feature that allows you to upload content to our website, or to contact other users of our website, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution complies with those standards, and agree that you will be liable to us and shall indemnify and hold us harmless from all claims, costs, liabilities and expenses (including legal costs) suffered by us arising out of or in connection with any breach of this warranty.
Any content you upload to our website will be considered non-confidential and non-proprietary.
You retain all of your ownership rights in your content, but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in clause 15 below.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any content you post on our website if, in our opinion, such content does not comply with the content standards outlined in our Acceptable Use Policy.
You are solely responsible for securing and backing up any content you upload to our website, and we accept no liability to you in respect of the deletion or removal of such content from our website.
15. Rights you are giving to us to use content you upload to our website
When you upload or post content to our website, you grant the following rights to JA Biggs and to each user of the website:
• to JA Biggs, a worldwide, non-exclusive, royalty-free, irrevocable, transferrable licence (with the right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display and perform such content in connection with the provision of JA Biggs’s services or otherwise in connection with JA Biggs’s business and/or the business or services of other entities forming part of the JA Biggs from time to time, in any media format and through any media channels and you acknowledge that such content may be accompanied by third party advertising and/or sponsorship materials; and
• to each user of the website, a worldwide, non-exclusive, royalty-free licence to access your content through the website and to use, reproduce, prepare derivative works of, display and perform such content to the extent permitted by the functionality of the website and our services.
By uploading such content to our website, you also agree to waive any moral or similar rights in any jurisdiction that you may have in and to such content.
16. Our liability to you in connection with your use of our website
We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content featured on them.
We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your device, computer programmes and platforms to safely access our website.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• the use of, or inability to use, our website; or
• the use of, or reliance on, any content displayed on our website.
In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
17. Indemnity
You agree to indemnify and keep us fully indemnified from and against all claims, damages, expenses, costs and liabilities (including legal costs) incurred by JA Biggs or any other companies within the JA Biggs relating to or arising from your use of our website, any materials published on them or any services offered by us or arising from any breach or suspected breach of these Terms of Use.
18. Changes to these Terms of Use
We reserve the right to amend these Terms of Use from time to time. Every time you wish to use our Website, please check these Terms of Use to ensure that you understand the terms that apply at that time.
19. Severability
If any provision of these Terms of Use is held to be invalid or unenforceable, the remainder of these Terms of Use shall remain valid and enforceable.
20. Governing law and jurisdiction
These Terms of Use, their subject matter and their formation shall be governed by and construed in accordance with the laws of the bailiwick of Guernsey.
You agree that the courts of Guernsey have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Use or their subject matter or formation.